Terms of service

Terms of Service

Last Updated: 31 July 2026

OVERVIEW

Welcome to The Good Find SA.

The terms "we", "us", and "our" refer to The Good Find SA.

The Good Find SA operates this online store and website, including all related information, content, features, tools, products, and services (the "Services") to provide customers with a convenient online shopping experience.

The Good Find SA is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service, together with any policies referenced herein, explain your rights and responsibilities when using our Services.

Please read these Terms carefully before using our website or purchasing products from us.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into an agreement under South African law.

If you create an account or provide information when purchasing from us, you agree that all information provided is accurate, complete, and current.

You are responsible for keeping your account information secure and for all activity conducted through your account.

You may not transfer, sell, or provide your account access to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to ensure that product descriptions, images, prices, and information displayed on our website are accurate.

However:

  • Product colours may vary depending on your device settings;
  • Product packaging may differ slightly from images shown;
  • Product availability may change without notice.

We reserve the right to update product information, discontinue products, or limit quantities available.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products from The Good Find SA.

Your order will only be accepted once payment has been received and we have confirmed your order.

We reserve the right to cancel or refuse orders where:

  • Products are unavailable;
  • Incorrect pricing information was displayed;
  • Payment cannot be verified;
  • Fraud or suspicious activity is suspected.

If an order is cancelled after payment has been received, a refund will be provided where applicable.

All returns, refunds, and exchanges are handled according to our Refund & Returns Policy and applicable South African consumer laws.

SECTION 4 - PRICES AND PAYMENT

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

Prices, discounts, and promotions may change without notice.

The price charged will be the price displayed at checkout when your order is placed.

You agree to provide accurate payment and billing information.

Payments are processed securely through third-party payment providers.

We do not store your complete payment card information.

SECTION 5 - SHIPPING AND DELIVERY

Delivery information and estimated delivery times are explained in our Shipping Policy.

Orders are typically delivered within 8–11 business days after payment confirmation.

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by:

  • Courier companies;
  • Weather conditions;
  • Public holidays;
  • Incorrect delivery information;
  • Events outside our reasonable control.

Risk of loss or damage transfers according to applicable South African consumer law.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos;
  • Branding;
  • Images;
  • Text;
  • Product descriptions;
  • Website design;

belongs to The Good Find SA or its licensors and may not be copied, reproduced, or used without permission.

SECTION 7 - THIRD-PARTY SERVICES

We may provide access to third-party services, including payment providers, Shopify features, courier services, and other tools.

These services are provided by third parties and may have their own terms and privacy policies.

We are not responsible for third-party services outside our control.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, security, or privacy practices of third-party websites.

You access third-party websites at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

The Good Find SA is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our Services.

All purchases made through our store are transactions between you and The Good Find SA.

Shopify is not responsible for products purchased from our store, customer service, refunds, returns, or disputes between The Good Find SA and customers.

SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).

By using our Services, you agree to the collection and processing of information as described in our Privacy Policy.

SECTION 11 - FEEDBACK AND REVIEWS

If you provide feedback, reviews, suggestions, or other content, you allow us to use this content to improve and promote our Services.

You confirm that any feedback provided:

  • Is your own;
  • Does not violate another person's rights;
  • Is accurate and lawful.

We reserve the right to remove inappropriate or unlawful content.

SECTION 12 - ERRORS AND CHANGES

We reserve the right to correct errors, inaccuracies, or omissions on our website, including pricing, product descriptions, availability, and shipping information.

We may update information or cancel orders where incorrect information has been displayed.

SECTION 13 - PROHIBITED USE

You may not use our Services for unlawful purposes, including:

  • Fraudulent activity;
  • Attempting to damage our website;
  • Copying or stealing website content;
  • Uploading malicious software;
  • Misusing customer information.

We reserve the right to restrict access to customers who violate these Terms.

SECTION 14 - TERMINATION

We may restrict or terminate access to our Services if you violate these Terms or engage in unlawful activity.

Any obligations that should continue after termination will remain valid.

SECTION 15 - DISCLAIMER

We provide our website and products in good faith and make reasonable efforts to ensure accuracy.

Nothing in these Terms removes or limits your rights under South African consumer protection laws.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by South African law, The Good Find SA will not be responsible for losses caused by events outside our reasonable control.

Nothing in these Terms excludes any rights provided to consumers under the Consumer Protection Act.

SECTION 17 - GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be handled according to applicable South African laws.

SECTION 18 - CHANGES TO TERMS

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our Services after changes are posted means you accept the updated Terms.

SECTION 19 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Business Name: The Good Find SA
Email: thegoodfinsa@gmail.com
Country: South Africa

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (SAST)
Saturday – Sunday: Closed
Public Holidays: Closed